科技公司招聘 客服人员 地点 Fremont

MikeC

Customer Service Representative

Working hours: M - F 9:00am ~ 6:00pm

We are seeking a reliable Customer Service Specialist. The ideal candidate will have a passion for the computer component industry and the ability to manage the day to day activities and utilize superior customer interaction skills.

PRIMARY DUTIES/RESPONSIBILITIES:

· Receives phone calls, answering questions and resolving customer’s issue.
· Respond, investigate and resolve customer inquiries via phone, email, and online customer support.
· Assist customers with processing product warranty, return, and repair.
· Ensures that all customer problems are resolved quickly and met customer’s satisfaction.
· Process customer’s order/ return/ replacement
· Perform other duties, as assigned by supervisor

REQUIREMENTS:

· Excellent written and verbal communication skills
· Ability to multi-task

"Who is Silicon Power?" Silicon Power Computer & Communications Inc. was founded in 2003 by a group of enthusiastic specialists in International Business, Global Marketing, and Technical Engineering of flash data storage industry. Well dedicated in brand image and product quality, Silicon Power has been recognized and well accepted by millions of end-users in more than 100 countries, becomes the world's leading manufacturer of flash memory cards, USB flash drives, card readers, DRAM modules, solid state disks, and portable hard drives in less than a decade. Headquartered in Taipei, we continuously established various branches throughout the world including the United States, Netherlands, Japan, Russia, Mainland China and other emerging markets to reach the worldwide market.
Web:http://www.silicon-power.com ;

Please send your resume to: HR_US@silicon-power.com


招聘全职 客服人员

需有身份可在美国合法工作  
需具备英文沟通能力

工作内容:
1. 电话接听及协助客户解决问题  
2. 行政事务处理
3. 能接受工作调动和技能培训
4. 协助主管进行工作管理

上班时间: 周一至周五 9:00 ~ 18:00
-有薪病假
-有薪年假
-健康保险补助

办公室地点: Fremont ,CA 94538
公司网站: http://silicon-power.com/ ;
履历请寄至: HR_US@silicon-power.com